HR Excellence: ODW Logistics HR team plays more than just a supporting role

Laura Newpoff
Michelle Beiter

The human resources team at ODW Logistics works to be more than a support function. They're involved in every aspect of the company including new business startups, labor planning, hiring, leadership development, performance management, recognition and rewards, culture building and planning for the talent needs of the future.

Michelle Beiter, vice president of human resources, calls her local team of 12 the “hardest working, really genuine, most authentic people I've ever worked with.”

ODW has a plan to grow its footprint and its revenue over the next several years, and that will involve new employees. To help streamline the growth, the HR team is transitioning the company from a paper-based system to an online new-hire application process. Beiter says that not only will create better recordkeeping, but will allow HR workers to spend less time on the transactional side and more time interacting with associates and company leaders.

Another initiative that is helping the company stay competitive in a tight labor market is how employees are onboarded. “We're pretty deliberate about the employee's first day and the experience they are going to have,” Beiter says. “We make sure each person receives a true orientation, a welcome to the company that helps them understand our history and values and introductions to the leaders within their building.

“We want these new employees to feel part of the team and have a relationship with their supervisor from day one.”

Team Excellence recognizes a department, team or group of individuals that has achieved excellent results by working together to advance their company or organization.

Laura Newpoff is a freelance writer.

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