Lloyds Banking Group to cut 9,000 jobs

Staff Writer
Columbus CEO

LONDON (AP) — Britain's Lloyds Banking Group said Tuesday it will eliminate 9,000 jobs over the next three years and shut some 200 branches in a bid to improve efficiency.

The group has been partly owned by the British taxpayer since it was rescued during the financial crisis and has been under pressure to cut costs.

Its executives had pledged three years ago to keep its number of branches at a consistent level despite the cuts, but Chief Executive Antonio Horta-Osorio said Tuesday that strategy has now changed.

The closures will impact roughly a tenth of its network of 2,000 branches. The bank said many of the branch closures would be in town centers where the bank has more than one facility.

Lloyds expects customers to continue shifting to online services and self-service machines instead of having face-to-face contact in branches.

Finance director George Culmer said the job cuts are "regrettable" and reflect changing customer needs.

The group plans to build up its digital operations, with 1 billion pounds ($1.61 billion) to be invested in digital technology in the next three years.