AKRON, Ohio (AP) - A burst steam pipe in an AT&T switching office caused scattered 911 and phone service outages in communities in northeastern Ohio, the company said.
AKRON, Ohio (AP) — A burst steam pipe in an AT&T switching office caused scattered 911 and phone service outages in communities in northeastern Ohio, the company said.
Customers in the Akron area might experience issues with wireless and landline services following the Tuesday night incident, AT&T spokeswoman Holly Hollingsworth said Wednesday morning.
Services are being restored and technicians will remain on site until all service is back to normal, she said.
Media reports say Columbiana, Mahoning, Medina, Portage, Stark and Summit counties were among those communities having problems.
The University of Akron, Kent State University, Akron General Medical Center and Akron Children's Hospital were among those that lost phone service, the Akron Beacon Journal reported.
WEWS-TV reported that most 911 lines were operational again in Summit, Stark and Medina counties Wednesday morning. The station said a generator was running outside the AT&T facility in Akron with lines running into the building.
The 911 service was working again in Mahoning County midmorning, according to The Vindicator of Youngstown.
Hollingsworth says the company apologies for the inconvenience.