Plus Technologies, a Dayton-area software company, has found a successful "niche market" managing the delivery of printed business documents, as well as printer fleets for large corporations that include Dell, Kaiser Permanente and Wells Fargo, said Mike Visser, the firm's president.
Plus Technologies, a Dayton-area software company, has found a successful “niche market” managing the delivery of printed business documents, as well as printer fleets for large corporations that include Dell, Kaiser Permanente and Wells Fargo, said Mike Visser, the firm’s president.
Headquartered at 1860 Lyons Road in Washington Twp., Plus Technologies was launched in 1994 as a division of now-defunct Digital Controls Corp., through a partnership with NCR Corp. The privately held company, which has 20 employees, was spun off from Digital Controls in 2011.
Visser said NCR gave the company funding to create its printer management software, as well as the rights to the program and a distribution channel. “We stepped out on our own and it has just grown exponentially since then,” he said.
Plus Technologies’ OM (Output Manager) Plus software suite has been installed more than 30,000 times in 30 countries. The company’s customers include businesses, government agencies, health care organizations and educational institutions. Visser said more than 2,000 customers are under a maintenance contract.
“When we walk in the door January 1, because of the way we’re structured with all the maintenance contracts and so forth that we have, we know we are going to be profitable from day one,” he said.
Visser declined to disclose the company’s revenues.
The OM Plus suite includes three products: Delivery Manager, which routes printed documents to their intended recipients; Fleet Manager, which automates and optimizes company printer fleets; and Report Manager, which archives documents in an online repository for distribution.
The products can increase corporate security and efficiency, and reduce costs, said Rob Emerson, Plus Technologies’ vice president of software engineering, and a partner in the firm.
“We are a relatively small company, but some very large companies depend on us for very important things,” Visser said.
For example, Wells Fargo uses OM Plus to create a package of personalized home mortgage loan documents at a central location in Minnesota, and then routes them to the proper U.S. branch office for clients’ loan closings nationwide.
Kaiser Permanente, the nation’s largest managed care organization, uses the software to manage the printed output of electronic medical records, as well as managing its printer fleet.
CSX Corp. and Kroger Co. use a Delivery Manager feature to route shipping documents using radio frequency identification (RFID) transmitters on transportation vehicles. When a truck or train pulls into a loading bay, a RFID receiver identifies the vehicle and automatically delivers the shipping manifest and other necessary paperwork to the driver, Visser said.
Plus Technologies recently developed My Print Delivery, a product that allows workers to print documents on any company printer by swiping their identification badge.
Emerson said the software helps safeguard sensitive documents in hospital and financial settings by holding them until the printer receives the proper identification. “There is no risk of those things just lying in the printer tray,” he said.
Plus Technologies is a financially conservative company that is funded through its own operations, with no debt or third-party funding, Visser said. The firm has a stable work force, with little employee turnover, he said. The company also has offices in Indianapolis and San Diego.
Plus Technologies does 65 percent of its business through strategic partnerships for growth in new geographic areas or industries. The remaining 35 percent is through direct sales, by creating global demand through search engine optimization and Google Ads, Visser said.
This month, Plus Technologies announced a partnership with clSystech, a German technologies services company that has started to market and support the OM Plus product suite in Germany, generating 21 new support contracts. “We wanted to open up Europe to more revenue and more business,” Visser said.
In December, the company sold a large block of software to a large U.S. health care organization for the management of 100,000 printers, he said.
Plus Technologies’ products also are embedded in larger software packages through partnerships with companies such as Lexmark Inc., a Lexington-based printer manufacturer, and SunGard, the nation’s largest privately held information technology software and services company. Being part of the SunGard package has given Plus Technologies 50 to 100 new customers per year in the municipal government sector, Visser said.
“The paper environment is different — more complex, more intricate, more deeply computerized — but it’s still there,” he said.
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