Continuous advancement and a desire for friends and family to join one's workplace are byproducts of career-building companies.

Continuous advancement and a desire for friends and family to join one's workplace are byproducts of career-building companies.

New hires at Kenneth's Salons and Day Spas can spend a year or more in the company's employee training program. The Basement Doctor also offers ample orientation for new employees.

Both companies say providing employees with plenty of training and education is critical to their success because it leads to happier, more qualified employees, which results in more satisfied customers.

Kenneths Anders, president and founder of Kenneth's, operates with the philosophy that people want to feel good about the work that they are doing. In the salon industry that means having continuous opportunities, to enhance one's skills, he says. "We want to help them grow," he says. "Our industry is constantly changing. You have to stay on top of it. It's a sense of pride."

In Columbus CEO's Top Workplace Survey, 51 percent of respondents said training is important.

Kenneth's training and ongoing education programs differentiate it from other employers, says Anders, who owns 10 salons. It gives his employees confidence that they can please their clients. "You don't want someone who's afraid of what's going to come through the door," he says. "We build careers rather than give jobs."

Launching careers and creating long-term employees also is a goal at the Basement Doctor, a Columbus-based home improvement company that focuses on basement improvements. New employees get a mix of classroom, video and on-the-job training, says Michael Stiers, marketing director. They also have the opportunity to earn relevant certifications. Most employees "start from the ground up," Stiers says. "As you get experience, you have the opportunity to move into team leader or foreman positions."

Training plays a key role in helping employees feel comfortable and promoting good customer relations, Stiers says. "I think it brings a higher level of confidence and it really builds camaraderie on our team. It makes it a career-not just a job," he says. "There's also a higher comfort level for customers when they can tell our employees are highly trained."

Training at Kenneth's also extends to managers to help create a quality workplace, says Anders. The company has invested in numerous leadership training opportunities because good managers make a difference, he says. He wants leaders who will coach employees to keep them happy, while Stiers says the Basement Doctor creates a family-like atmosphere to keep employees engaged.

Quality of work environment is important to central Ohio workers, according to the Top Workplace survey. Half of respondents reported little negativity at their workplace.

The Basement Doctor builds employee morale by celebrating anniversaries, providing opportunities for charitable giving and offering an extensive benefits package. It supports animal rescue organizations and collects items for the United Way of Central Ohio.

Many Basement Doctor employees have recommended friends and family for job openings, which the company sees as a sign that they are happy with their work. The referrals have been good for the company, Stiers says. "It increases employee loyalty. It provides a strong core."

>>Download the full 2016 Top Workplaces list