CEO Corner is a monthly feature where former CEO of the Year winners and finalists share their perspectives.

Companies are facing unprecedented change during the pandemic. What temporary changes have been made in your organization that may become permanent?

Margie Pizzuti, President and CEO, Goodwill Columbus:

Goodwill is committed to transforming lives through the power of work. During the pandemic, our team mobilized, leveraging technology to support workforce development training, job coaching and service delivery. Transportation is a major obstacle for many individuals we serve, so we’ve been committed to bringing our services to their neighborhoods.

Covid-19 required our team to pivot, taking our expertise online, offering virtual trainings and career development to help people find their next best job. We leveraged social media and other digital platforms, now offering multiple virtual learning opportunities on Facebook and YouTube. We see this new delivery model expanding as we move forward.