"Create inclusive workplaces for our growing population by providing flexibility."

Future 50 Class of 2020

Chanel Nelson

Senior human resources generalist, Continental Office

About: Chanel Nelson leads the talent management and associate development efforts for Continental Office and has nearly a decade of human resources experience. Her efforts have helped the company receive the Columbus Young Professional’s “Wonderful Workplaces” award for two straight years.

Nelson also is leading technology implementation projects that will have a direct impact on every associate. She believes technology, in fact, is one of three key areas that is especially important to the associate experience because it enhances communication efficiency and collaboration and teamwork. A pleasing office environment and on-site conveniences are the other two.

Among her achievements, Nelson was selected to join a team of 15 human resources young professionals from around the country to advise the Society for Human Resource Management.

Outside of work: Through her work with the Columbus Urban League Young Professionals, Nelson brought programming to the city’s young professional community focusing on personal, professional and financial development. She also is also taking motherhood by storm and documenting it along the way with her new Instagram blog, @motherhoodis_. She was an early member of the Fit4Mom Columbus east franchise.

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What does Columbus need to thrive? “Columbus has a huge immigrant population, which I’m sure will largely make up the 1 million new residents. It will be critical for Columbus companies to be innovative in how they create inclusive workplaces for our growing population by providing flexibility that fits working styles and preferences for various groups of people.”

Nelson’s idea: “How do we create a ‘workplace of the future’ type of service for our local organizations to be one of the nation’s most benchmarked cities? Simply stated, workplace disruption. Gallup states that 51 percent of employees are actively/passively looking for a new job. An annual project that focused on a service that would boost associate engagement is what I have in mind.”

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