Employee turnover was identified as a local challenge in the 2017 Central Ohio CEO Survey conducted by Capital University for Columbus CEO. Here are how some past CEO of the Year honorees are addressing it.
Dee Anders, CEO & executive director, Ronald McDonald House Charities
We are fortunate at RMHC to have a culture where our team knows they are making a tangible impact each day. This is a huge part of job satisfaction for any workplace.
We hire people who are a good fit and share similar values with the team.
We encourage our team to blaze their own path—to create a job that challenges and fulfills them.
We celebrate good ideas and stretch to implement them whenever possible.
While we serve families and try to make their day better, we do the same for our team members. We encourage our team to value a work-life balance and make family a priority.
Rebecca Asmo, CEO, Boys & Girls Clubs of Columbus
The number one reason that a kid returns to the Boys & Girls Clubs each day is a relationship they have with a staff person. In our business, staff attrition puts kids’ futures–and lives–at risk. Staff retention is challenging for Clubs given that 67 percent of our staff are part-time and our age demographics skew young.
But we have seen a lot of success in reducing employee turnover by positioning front-line entry-level positions as leadership fellowships that are a critical step in an individual’s professional and personal development. Our organization’s leadership is focused on increasing employee engagement and ensuring all staff–regardless of their role–feel valued.
Tom Feeney, president & CEO, Safelite Group
At Safelite, we believe the customer experience is grounded in our associate experience and that our business performance is powered by our people.
With our national unemployment rate at a record low, competition for talent is fierce, making it all the more critical to focus on engaging and retaining the talented people we need today and for our future.
We approach this in a number of ways, but it starts with having great leaders who drive performance by putting their people first, ensuring their teams are set up for success and that they feel both fulfilled and rewarded for their hard work.
Extraordinary results are an outcome of that.
Alex Fischer, president & CEO, Columbus Partnership
Our team recognizes that it’s an honor to be focused making our community better. We get up each day thinking about the future of Columbus, and that alone is a very motivating reason to come to work. And, we’re committed to providing things that make for a great workplace. We value the importance of life outside of work, and we allow flexibility in work schedules.
We offer exceptional retirement, health and lifestyle benefits, which we’ve maintained and added to year after year—our most recent addition is an incentive to drive electric. The work environment is as collaborative and hardworking as any you’ll find, and the team prioritizes time together outside the office, too.
Central Ohio corporate and nonprofit executives can provide contact information to participate in the 2018 CEO Survey at capital.edu/ceo-survey.