Letter from the editor

Evolving to thrive

By
From the June 2014 issue of Columbus CEO

My maternal grandmother lived two counties away when I was growing up in Columbus. It was a real treat for her to drive in to go shopping at Town & Country Shopping Center. There was certainly nothing like it in her Perry County hometown of Thornville. In fact, there was nothing like it most anywhere else.

From the 1949 development of Town & Country as one of the nation’s first regional shopping centers to the creation of Easton Town Center as an innovative outdoor lifestyle center 50 years later, Columbus has long been a retail pioneer. 

Just as Town & Country was a shopping destination of my grandmother’s generation, Easton and its copycats –malls that combine indoor and outdoor shopping with nearby restaurants and entertainment—are today’s premier retail properties.

But retail is never static. My grandmother would be amazed at mobile devices that not only allow us to shop without ever stepping foot in a store but also send discount codes to save us money in the process!

Those who steer this industry are constantly adjusting to a variety of influences—economic, demographic and technologic. In a fascinating feature this month, Assistant Editor Kitty McConnell explores the future of central Ohio retail as it seeks to build on its pioneering past.

Another ever-changing industry that impacts all of us is the business of beauty. Whether just seeking good-grooming basics or rewarding ourselves with some pampering, most of us visit a barber or his ilk multiple times a year. That business demand combines with other dynamic forces to drive competition and innovation in this field as well.

Contributing writer Melissa Kossler Dutton digs into the trends and business models that shape broad options for grooming services across central Ohio. While Dutton was gathering information for her story, Columbus CEO asked readers what they look for in cosmetology or barber services. Choices were split between convenience and pampering. No wonder, then, that Dutton found successful business models built on both approaches.

A key teaching of renowned business consultant and author Jim Collins is what he calls the Hedgehog Concept. It has to do with knowing what your business can do well and then focusing attention to deliver on that core strength. Collins illustrates the concept by comparing a fox, which keeps trying new ways to overcome his prey, with the hedgehog, which consistently survives attack by rolling into a ball to expose its spiny quills.

At Columbus CEO, we know our role is to provide you with the stories behind the news and the newsmakers. We strive to help you better understand and appreciate recent developments and projected trends, knowing you have multiple resources to follow day-to-day and even minute-by-minute happenings.

In this issue, stories behind the news include contributing writer Lisa Hooker’s look at how the Ohio Bureau of Workers’ Compensation focuses on safety. BWC’s safety success is part of why it was able to announce about $1 billion in savings on workers’ comp premiums for Ohio employers effective July 1.

With frequent headlines touching on problems with electronically stored information, new contributing writer Paige Kohn presents best practices from area lawyers to help limit costs and complications when litigation involves computer-stored documents.

And as Dublin again prepares to host the Memorial Tournament, our Breakdown puts the stakes in perspective. It may be just a game, but the payout for this golf match is now 3,100 percent more than when it started in 1976. That’s more than seven times the rate of inflation during the past 38 years. Not many business ventures can boast that kind of revenue growth.

Some stories behind the news can’t wait for the next month’s publication. Now we bring them to you every Tuesday morning in the Columbus CEO Insider e-newsletter. Sign up on ColumbusCEO.com to get your copy.