Characteristics of a Top Workplace

By Melissa Kossler Dutton

Learn about the full range of characteristics found in Top Workplaces and how factors in six categories show up in daily operations.

Read more about our Top Workplaces here.

Future Focused

CoverMyMeds caters to employees with free lunches from Chef Rebecca Nation
Photo by Jodi Miller 

Top Workplaces 2014 get high marks for moving in the right direction, giving employees a great degree of confidence in their own futures and strong confidence in their company’s leadership.

Employees at CoverMyMeds know a great deal about where the company is headed because their bosses make them aware of the future plans for the healthcare technology company.

“They always keep us informed,” says Caitlin Graham, manager of provider relations and solutions. “We always know what’s going on.”

The company also shows its appreciation by hosting events to celebrate milestones and providing perks like free lunches, she says.

Leadership’s willingness to share information and their generosity to employees gives Graham and her coworkers confidence in the company’s future success, she says.

Feeling good about a company’s future and having confidence in its leadership play a key role in creating a Top Work- place, according to central Ohio work- ers who participated in Columbus CEO’s survey in partnership with WorkplaceDy- namics.

Sixty-eight percent of the workers at the highest-rated businesses said they believed their companies were going in the right direction. Sixty-five percent said they had confidence in the leader of the company.

Information allows associates to understand the long-term objectives and helps companies ensure their vision, adds Dave Kaufman, president and CEO of The Motorists Insurance Group.

“The only way we will achieve our vision and succeed is if everyone is engaged and works together,” he says. “If associates understand the company’s long-term

objectives, they develop a clear line of sight between their work and the company’s success.”

Motorists shares its vision through interactive workshops designed to give associates “a clearer picture of the role their work plays in our vision and how that drives our group’s success,” Kaufman explains. Employees also are empowered to address and create solutions, he says.

In the Hamilton Local School District, it’s clear that Superintendent Christopher Lester and administration want employees to engage the community and continually hone their skills, says Tiffany Murgatroyd, an English/language arts teacher at Hamilton Township High School. 

Teachers engage with the parent teacher organizations, host programs and organize community services efforts.

“If we did not have the community support we would not be as successful,” she says.

Teachers also are encouraged to attend professional development workshops and collaborate with their peers, adds Kristen Holowicki, who teaches sixth-grade reading and social studies at Hamilton Intermediate School.

The directives have paid off, says Holowicki, the district’s 2012-2013 Teacher of the Year.

Under Lester’s leadership, the district has improved its rating on the state report card from academic watch to excellent. It also has seen increases in attendance and graduation rates and decreases in employee turnover.

“We’re now recognized as one of the top districts in central Ohio,” she says.